Shipping policy

SHIPPING POLICY

Last updated: September 2026

At aadaiX, we aim to process and deliver your orders safely and on time.
1. Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
After your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and courier service.
Delivery times may vary due to:
Courier delays
Weather conditions
Public holidays
Remote delivery locations
Unforeseen circumstances
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any free-shipping offer will be subject to the terms mentioned on our website.
4. Order Tracking
Once your order is dispatched, tracking details may be shared through SMS, WhatsApp or email, depending on the information available from the courier service.
5. Delivery Address
Customers are responsible for providing a correct and complete delivery address and contact number.
aadaiX will not be responsible for delays or failed delivery caused by an incorrect or incomplete address or unavailable recipient.
6. Delayed Delivery
If your order is delayed beyond the expected delivery period, please contact us with your order number.
We will check the shipment status with the courier partner and assist you accordingly.
7. Damaged Package
If the package appears damaged or tampered with at the time of delivery, please take clear photos/videos of the package and contact us as soon as possible.
For damaged, defective or wrong products, please refer to our Return & Refund Policy.
8. Contact Us
Business Name: aadaiX
Phone: 8072290076
Email: mdaqeelrisa@gmail.com
Address: CTC, Tiruppur, Kangayam Rd, Rajiv Nagar, Tiruppur, Tamil Nadu – 641602